Payment / Shipping / Returns
Free Shipping > 100€ (EU / CH / UK / US)
Orders over €100 we ship for free. Our shipping rate for orders less than €100 is €4.90 to EU/CH/UK and $9.50 to the US. We ship within 2 working days from our warehouse in Germany via DHL. We also ship to the rest of the world, you can find the prices in our full shipping policy: read our full shipping policy.
Are there any additional charges?
Depending on the country of delivery, import tax may occur (e.g., Switzerland, UK, US, and other countries outside the European Union). While these fees don’t apply to all orders, please note that additional charges might occur for you, as they are determined by the customs authorities in each country and are beyond our control.
We recommend checking with your local customs office for more details on potential costs.
Free 30 Day EU Returns
We offer 30 day returns with no questions asked. We also cover return shipping fees within the EU to guarantee a smooth experience. Simply drop us a message with your order number and the items you wish to return, and we will send you a pdf return label.
Warranty
To make use of your warranty, simply send us a photograph of your damaged product or products and we will supply you with a new one free of charge.
VAT Included
VAT / MwSt. / USt. is included in our online prices. If eligible, contact us to shop without VAT. A PDF Invoice is sent to you upon request.
read our terms of service
