Payment / Shipping / Returns
Free Shipping > 100€ (EU / CH / UK / US)
Orders over €100 we ship for free. Our shipping rate for orders less than €100 is €4.90 to EU/CH/UK and $9.50 to the US. We ship within 2 working days from our warehouse in Germany via DHL. We also ship to the rest of the world, you can find the prices in our full shipping policy:
read our full shipping policy
Free 30 Day EU Returns
We offer 30 day returns with no questions asked. We also cover return shipping fees within the EU to guarantee a smooth experience. Simply drop us a message with your order number and the items you wish to return, and we will send you a pdf return label.
read our full refund policy
To make use of your warranty, simply send us a photograph of your damaged product or products and we will supply you with a new one free of charge.
VAT / MwSt. / USt. is included in our online prices. If eligible, contact us to shop without VAT. A PDF Invoice is sent to you upon request.
read our terms of service