All orders are processed and handed over to DHL within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive a new notification when your order has been shipped so that you can track your order anytime.
Most frequently asked questions
In which countries do you ship orders?
We offer worldwide shipping! 🙌
What is the cost of delivery?
For orders up to 100€ within the EU: Flat rate of €4.90 to EU/CH/UK and $9.50 to the US.
For orders above 100€ within the EU: Free of charge.
For the rest of the world, shipping is calculated by the parcel weight. Unfortunately, this also applies to Switzerland and England.
Are there any additional charges?
Depending on the country of delivery, import tax may occur. This is not applied to all orders and it is defined by the customs authorities of the destination country. Unfortunately it is a cost that when it occurs, cannot be avoided.
What is the time of delivery?
The expected delivery time is usually 2 days for Germany, 5 to 10 days for EU and up to 6 weeks for the rest of the world. We ship all our orders with DHL. In case DHL can't reach your location, it ensures that your package will arrive the soonest possible - and with no additional charges - with local couriers. If you wish to receive your order faster, you are more than welcome to let us know and we will arrange it for you. Just reply at the order confirmation. 📦
Why do you need my telephone number?
This will help us a lot with the delivery if we cannot find you.