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Refund policy

§6 Customer's right of revocation:

Customers shall have a right of revocation according to the following conditions, with the term customer referring to any natural person who concludes
a legal transaction for purposes which can predominantly be attributed neither to his commercial nor to his self-employed professional activity:

Revocation policy

Right of withdrawal

You have the right to revoke this contract within thirty days without specifying the reasons for doing so.

The revocation period is thirty days from the day on which you or a third party designated by you,
who is not the carrier, have taken possession of the goods.

In order to exercise your right of revocation, you must inform us

Peppermint GmbH
Roman Luyken
Fasanenweg, 4
D-82335 Berg

by means of a clear statement (e.g. a letter sent by post, fax or e-mail)
about your decision to revoke this contract. You can use the attached revocation form for this purpose, but this is not mandatory.

Revocation consequences

If you revoke this contract, we shall refund all payments we have received from you, including the
delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a different type of delivery than
the cheapest standard delivery offered by us), immediately and at the latest within fourteen days
after the day on which we receive the notification of your revocation of this contract.
For this refund we will use the same means of payment that you used for the original transaction,
unless otherwise expressly agreed with you; under no circumstances will you be charged for this refund.

We may refuse repayment until we have received the goods back or until you have provided proof,
that you have returned the goods, whichever occurs earlier.

You must return or hand over the goods to us immediately and in any case within fourteen days at the latest from the day you notify us of the
cancellation of this contract. The time limit is guaranteed,
if you send the goods before the end of the fourteen day period.

You shall bear the direct costs of returning the goods.

End of the cancellation policy


§7 Revocation form

Sample revocation form

(If you wish to revoke the contract, then please fill out and send back this form. )

To :
Peppermint GmbH
Roman Luyken
Fasanenweg, 4
D-82335 Berg
E-Mail contact1@peppermintproducts. com I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods.

(*)/the provision of the following service (*)_____________________________________________________________________________________

Ordered on (*)/received on (*)


name of customer(s)


Address of the costumer(s)


Signature of the costumer(s) (only if communicated on paper)




(*) Delete as necessary.

§8 Warranty

The German legal warranty regulations apply.

§9 Contract language

German is the only contract language available.

Stand as of the AGB Mar.2020

free AGB created by

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